View all jobs

Director of Operations

  • Toronto, ON

Director of Operations

SRED.io | Toronto, ON | $100,000–$130,000 CAD

Work Arrangement: Currently remote, with plans to transition to a hybrid model in downtown Toronto in the coming months.

Salary: $100,000–$130,000 annually, based on experience.

Role Summary

We’re looking for a technically savvy, commercially minded Director of Operations to drive operational excellence, improve processes, and support SRED.io’s next stage of growth.

This is a hands-on, high-impact role working closely with our CEO, development team, sales, and clients. The ideal candidate is a natural problem-solver who takes ownership, drives execution, and thrives in a fast-paced, growing company.

Key Responsibilities

  • Operational Leadership: Streamline processes, improve efficiency, and leverage AI and automation to scale operations.

  • Technical & Project Oversight: Work closely with developers to manage priorities, oversee projects, remove blockers, and drive delivery.

  • Sales Operations: Improve sales processes, reporting, CRM workflows, and commercial performance.

  • Client Success: Support key client relationships, resolve escalations, and ensure a strong client experience.

  • Cross-Functional Execution: Connect sales, product, development, and leadership to keep priorities aligned and projects moving.

  • CEO Initiatives: Own strategic projects and business priorities as needed, taking ideas from concept to execution.

What We're Looking For

  • Experience in operations, technical project management, or business operations, ideally within SaaS, fintech, or a scaling tech company.

  • Strong technical aptitude with the ability to collaborate confidently with developers.

  • Commercially savvy, with a solid understanding of sales operations and client relationships.

  • Exceptional communication, organization, and stakeholder management skills.

  • A proactive, resourceful self-starter who makes decisions, takes ownership, and gets things done.

  • Comfortable wearing multiple hats and bringing structure to a rapidly evolving business.

Why SRED.io?

Join a growing Canadian technology company where you'll work directly with leadership, influence key decisions, build scalable processes, and play a meaningful role in shaping the business.